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one pound of StarbucksÆ coffee weekly. Weber (2005, p. 29) points to one drawback of this effort to retain quality employees, benefits and compensation cost the company more than $1.10 per pound of coffee sold. Starbucks must work on an aggressive campaign to lower labor costs by using labor more efficiently to sell high-margin items and profitable add-ons while eliminating some items that are underperforming, like their CDs. In order to keep employees from leaving, since Star

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