and motivated workforce. A happy, motivated workforce often translates into satisfied customers. Competitive companies need to assemble comprehensive benefits and rewards packages that will help them increase retention rates because of competition from other companies that offer such perks. Share-save schemes, flexible work schedules, job redesign and embracing diversity are often keys to employee satisfaction and motivation. Part-time positions, over-time pay, and maternity leave with pay are also part of a comprehensive package designed to meet employee needs and increase retention rates. To retain employees companies must have measures in place that provide them with satisfaction and a chance for growth. Happy and motivated employees not only provide greater levels of customer satisfaction but are also less likely to leave the firm. However, comprehensive benefits packages must be designed to meet the true needs of employees. Such packages should be designed to help employees achieve both organizational and personal goals. Part of ensuring retention is implementing staff development and training that enables employees to advance in the organization.
Staff development and training are the third major challenge of human resource managers. Excellent recruiting and high rates of retention are bolstered by such programs. In order to offer such training and development to employees, human resource management can rely on new technologies that remove conventional barriers to such programs. Many firms utilized in-house training, offsite classes, video-based training and tuition reimbursement to help train and develop employees. By investing in employees’ training and development, organizations send a clear message that they want to help employees achieve personal goals as well as organizational goals. Human resource managers can most empower employees when they involve them in the staff development model known as continuou...