ge service based on customized levels of service provided at the lowest cost available. This experience will be enhanced via multimedia live interaction between Travel-Mart.com associates and consumers, also allowing for real-time communication and virtual browsing of potentially purchased services. It is Travel-Mart.comÆs mission to build positive, long-term relationships with business and leisure consumers as well as our vendors and stakeholders in order to become the ultimate Web source for travel.
Trave-Mart.com will choose to incorporate for liability purposes, but the corporation will consist of two partners: John Smith (President and Secretary) and Mike Jones (Vice-President and Treasurer). Stock will be owned on a 50-50 split, with the partners sharing an equal amount of start-up costs, monthly expenses and net revenues.
Day-to-day operations will be managed by Smith and Jones, the former an experienced computer programmer and Web site designer and the latter a successful former owner of a travel agency for more than two decades. The following additional staff will be required: Travel-Mart.com Associates (7 Full-time), Information System Consultant (1 Part-time), Copy-Writer (1 Part-time), and Internet Marketing Consultant (1 Part-time).
Operations will be run from the basement of John SmithÆs home, one converted into an office that meets the electronic technologies and physical needs of Travel-Mart.com. The Web site will be maintained on a remotely located server, by renting space in a network-based E-commerce solution. In addition to Internet access, consumers will be able to make direct contact with Travel-Mart.com associates via a toll-free number to provide additional customer service. Travel-Mart.com associates will operate 24 hours in three shifts: 7am-3pm (3 associates), 3pm-11pm (3 associates), and 11pm-7am (2 associates).
The service nature of the travel and tourism industry makes it perfect...